At RUDHVA, we are committed to delivering your jewellery safely and on time. Please read our Shipping Policy for important information on how we process and deliver orders.

1. Shipping Coverage

• We currently offer shipping across India.
• International shipping is not available for direct purchase through our website at the moment. If you require international delivery, please contact us and we will guide you further.

2. Order Processing Time

• All orders are processed within 1–5 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Timeframe

• Delivery typically takes 3–7 business days after dispatch.
• While we strive for timely delivery, delays may occur due to courier issues, weather conditions, or unforeseen circumstances beyond our control.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via WhatsApp or email.
• You can track your shipment on the courier partner’s website using the provided tracking number.

5. Shipping Charges

• Delivery is on us for all orders within India.

6. Damaged or Incomplete Items

• If your order arrives damaged or incomplete, please contact us within 24 hours of delivery.
• Kindly record a clear 360° video while unboxing the package to help us verify the issue and assist you properly.

7. Incorrect Delivery Information​​​​​​​

• Please ensure your shipping address and contact information are accurate at the time of placing the order.
• We are not responsible for delays or delivery issues caused by incorrect information provided at checkout.